Required Education:

Bachelor’s degree in exercise science, health & human performance, or sports science or other related field and/or equivalent combination of education and relevant experience

Essential Job Duties:

• Increase sales through successful gym and fitness programming, member recruitment and retention, and overall branding of the Alphalete gym
• Hire, manage, coach, and develop a gym team comprised of highly competent and capable individuals who achieve the organization’s gym and fitness strategy, sales / revenue targets, and events initiatives

Additional Job Duties:

1- Gym & Fitness Strategy / Profitability

• Develop, oversee, and execute a gym growth strategy and evaluate gym performance against strategy, achieving annual revenue and profitability targets
• Establish, recommend, coordinate, and execute gym-based programs that align with Alphalete’s branding and revenue goals

2- Budget & Reporting:

• Develop, recommend, and gain approval from the CEO for an annual gym & fitness budget to ensure revenue, profitability, and branding goals are achieved
• Maintain approved gym & fitness budget and monitor for adherence, recommending adjustments (and gaining approval) throughout the year
• Collaborating with the Operations Director, establish insightful KPIs / metrics and report on a weekly basis to the CEO (CMO in the future), highlighting any anomalies (good or bad) and recommend a plan to enhance or correct issues
• At a minimum, formally meet with the CEO weekly to review pertinent metrics and work in progress

3- Gym & Fitness Business Development

• Generate revenue in daily sales and promotions
• Responsible for membership sales, meeting gym sale objectives and initiatives
• Engage with new and existing members, and focuses on client retention
• Review client accounts, Agreements, membership expirations and report on metrics accordingly
• Actively manage client relationships and engage member population
• Promote and manage client retention, relationships, and referrals
• Email communications to clients/prospects
• Attends applicable networking events to promote Alphalete
• Performs sales consultations and promote supplemental sales and programs (e.g. accessories, clothing, food, beverages, etc.)
• Market new programs and products

4- Gym & Fitness Execution

• Oversees gym organization, safety, and complianceCollaborating with the Operations Director:
• Coordinate on day-to-day strategy/operations/systems support
• Review all specialty programming (Sports Performance, Member Challenges, Special Events, Intramural Tournaments, etc.)
• Facilitates learning and understands industry trends, developments, and changes
• Develops, implements, and provides education for Customer/Client Service initiatives
• Enforce and demonstrate professional behavior and uphold the Code of Conduct as outlined in the Employee Handbook for all gym staff
• Ensure programming is current with safety compliance and industry guidelines
• Fitness Coach Maintain Personal Training hours (TBD)
• Promote, Support, Socialize, and Participate in Gym and Member Events

5- Supervisory Duties

• Improve and continue to develop the structure of the organization’s gym and fitness department
• Identify and hire highly competent and capable team members who embody the Alphalete brand
• Collaborate with HR regarding all hires
• Manage Training Team schedules, accountability, coverage, required certifications (Active and Current)
• Develop, mentor, coach, train, and guide direct reports to help them advance their career
• Conduct performance evaluations annually (at a minimum) and as needed to ensure direct report performance meets or exceeds expectations
• Evaluates current team and client programs for efficiency, performance, and results
• Collaborating with HR, coach, remedy, and discipline behavior and/or performance which is below standard
• Collaborating with HR, terminate and off board team members who are no longer a match for the company
• Other job duties as assigned by management

Required Skills / Experience:

• Minimum of seven (7) years of experience running and managing a gym with multi-faceted programming and revenue streams, with ultimate accountability for achieving revenue and profitability targets
• Five (5) or more years of leadership experience, growing and leading teams through organizational change and transformation
• Excellent communication and listening skills; especially strong customer service skills
• Functional knowledge of MS Office (Outlook, Word, Excel, Power Point)
• Maintain current CPR/Training Certification

Preferred Skills / Experience:

• Previous experience working in an accelerated growth, entrepreneurial environment with ever-changing priorities
• Well versed in understanding, implementing, executing, and managing company policy and procedures

Traits / Characteristics:

• High initiative, autonomous, and self-governing
• Strong critical thinker & superb analytical skills
• Demonstrated ability to lead and inspire a team
• Outstanding communication and interpersonal skills with strong follow through
• Flexible, collaborative, & a team player
• Passionate customer advocacy
• Entrepreneurial spirit & high integrity